TERMS
&
CONDITIONS

High Net Connect Limited TERMS AND CONDITIONS

 

BACKGROUND:

 

These Terms and Conditions are the standard terms for the provision of Services by High Net Connect Limited registered in England under number 13460348, whose registered address is 71-75 Shelton Street, London, WC2H 9JQ

 

 

Definitions and Interpretation
 

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

 

“Business Day”

means any day other than a Saturday, Sunday or bank holiday;
 

“Calendar Day”

means any day of the year;
 

“Contract”

means the contract for the provision of Events, Membership and Coaching Services, as explained in Clause 3;
 

“Deposit”

means an advance payment made to Us 
 

“Event”

means the event as described in your Order;
 

“Services”

means the services which are to be provided by Us to you as specified in your Order (and confirmed in Our Order Confirmation);
 

“Month”

means a calendar month;
 

“Price”

means the price payable for the Services;
 

“Order”

means your order for any Services – memberships, live events, online events, mastermind coaching and any entertainment or other services described in your ORDER
 

“Order Confirmation”

means Our acceptance and confirmation of your Order as described in Clause 3; and
 

“We/Us/Our”

means High Net Connect Limited, and its employees - registered in England under number 13460348, whose registered address is 71-75 Shelton Street, London, WC2H 9JQ

  

 

 

1. Each reference in these Terms and Conditions to “writing” and any similar expression includes electronic communications whether sent by e-mail, text message fax or other means.

 

 

2. The Contract
 

These Terms and Conditions govern the sale and provision of Services by Us and will form the basis of the Contract between Us and you.  Before submitting an Order, please ensure that you have read these Terms and Conditions carefully.  If you are unsure about any part of these Terms and Conditions, please ask Us for clarification.

Nothing provided by Us including, but not limited to, sales and marketing literature, price lists and other documents constitutes a contractual offer capable of acceptance.  Your Order constitutes a contractual offer that We may, at our discretion, accept. We reserve rights to refuse custom for any reason we see fit.

A legally binding contract between Us and you will be created upon Our acceptance of your Order, indicated by Our Order Confirmation.  Order Confirmations will be provided in writing.

We shall ensure that the following information is given or made available to you prior to the formation of the Contract between Us and you, save for where such information is already apparent from the context of the transaction:

The main characteristics of our services;

Our identity and contact details

The total Price for Services including taxes or, if the nature of the Services is such that the Price cannot be calculated in advance, the manner in which it will be calculated;

The arrangements for payment, performance and the time by which (or within which) We undertake to perform the Services;

Our complaints handling policy;

Where applicable, details of after-sales services and commercial guarantees; and

The duration of the Contract, where applicable, or if the contract is of indeterminate duration or is to be extended automatically, the conditions for terminating the Contract.

 

3. Orders
 

All Orders for Services from Us made by you will be subject to these Terms and Conditions.

You may change your Order after receiving the Order Confirmation, before the Service begins.  We will use all reasonable endeavours to accommodate any requested changes but cannot guarantee that We will be able to do so.  If doing so means that We will incur higher costs, We will inform you and ask you how you wish to proceed before taking any action.  We will not charge you a higher Price without your express agreement.

You may cancel your Order prior to the date of the service commencing.  If you have already made any payments to Us under Clause 5 (including, but not limited to the Deposit), the payment(s) will be refunded to you. If you request that your Order be cancelled, you must confirm this in writing. If you wish to cancel the Services after this time period, or once We have begun providing them, please refer to Clause 10.

We may cancel your Order at any time before We begin providing the Services due to the unavailability of required personnel or materials, or due to the occurrence of an event outside of Our reasonable control, or for any reason we see fit.  If such cancellation is necessary, We will inform you as soon as is reasonably possible.  If you have made any payments to Us under Clause 5 (including, but not limited to the Deposit), the payment(s) will be refunded as soon as is reasonably possible, and in any event within 14 Calendar Days of Us informing you of the cancellation.  Cancellations will be confirmed in writing.

 

4. Price and Payment
 

The Price of the Services will be calculated in accordance current pricing plan in place at the time of your Order.  If the Price shown in your Order differs from Our current Price We will inform you upon receipt of your Order.

Our Prices may change at any time but these changes will not affect Orders that We have already accepted

We accept the following methods of payment:

Paypal

Direct Bank Transfer

Stripe or Eventbrite

 

5. Providing the Services
 

As required by law, We will provide the Services with reasonable skill and care, consistent with best practices and standards, and in accordance with any information provided by Us about the Services and about Us.

Subject to the receipt of all payments due We will provide the Services as specified in the Order Confirmation.

We will make every reasonable effort to provide the Services on time (and in accordance with your Order).  We cannot, however, be held responsible for any delays if an event outside of Our control occurs.  Please see Clause 9 for events outside of Our control.
 

If We require any further information, items or action from you in order to provide the Services, We will inform you of this as soon as is reasonably possible.

If the information or items you provide, or the action you take under sub-Clause 6.4 is delayed, incomplete or otherwise incorrect, We will not be responsible for any delay caused as a result.  If additional work is required from Us to correct or compensate for a mistake made as a result of incomplete or otherwise incorrect information or items that you have provided or action that you have taken We may charge you a reasonable additional sum for that work.

You must agree with the terms of the following Disclaimer before any Services are provided. Please familiarise yourself with the DISCLAIMER:
 

Any content displayed on any social media group, or other form of communication by US  - and its associated WhatsApp groups and the associated ‘The High Net Network Mastermind’ group - are the intellectual property of Liz Baitson and High Net Connect Limited. You may not reuse, republish, or reprint such content without our written consent.

All information posted is merely for educational and informational purposes. It is not intended as a substitute for professional advice. Should you decide to act upon any information we provide, you do so at your own risk.

Any information provided in this group/community does not constitute investment advice or investment recommendation nor does it constitute an offer to buy or sell or a solicitation of an offer to buy or sell shares or units in any of the investment funds or other financial instruments. In addition, the information provided on within our social media sites, live events and online events does not contain any offer, recommendation or incitement to conclude any contracts for financial services (e.g. wealth management) or to conclude any other kind of contract (e.g. Family Office agreements). In particular, this information should not be used as a substitute for suitable investment and product-related advice. Unless expressly stated otherwise, all pricing information is non-binding.

While the information I personally post has been verified to the best of my abilities, I cannot guarantee that there are no mistakes or errors.I reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, I advise you to frequently visit this page.

WE (High Net Connect Limited and Elizabeth Ward nee Baitson) do not take any responsibility for any information or opportunity posted/provided by anyone other than myself and I take no responsibility for any loss or damage caused by any activity you partake in as a result of using any of the Services High Net Connect Provide (including live events, online events and networking) and it’s associated WhatsApp groups. You must do appropriate due diligence on whoever and whatever you connect with and respond to. All activity within this our Service is taken at your own risk. Only post online and in our social media groups that which is non confidential. This is NOT a deal pitching or investment matching network - this group is purely about business networking and building relationships with high level peers and affluent clients through rapport building opportunities and getting to know each other.

All rights reserved - High Net Connect Limited Company number 13460348

 

 Problems with the Services and Your Legal Rights
 

We always use reasonable efforts to ensure that Our provision of the Services is trouble-free.  If, however, there is a problem with the Services We request that you inform Us as soon as is reasonably possible (you do not need to contact Us in writing).

We will use reasonable efforts to remedy problems with the Services as quickly as is reasonably possible and practical in the relevant circumstances.

We will not charge you for remedying problems under this Clause 7 where the problems have been caused by Us, any of our agents or employees or sub-contractors or where nobody is at fault.  If We determine that a problem has been caused by incorrect or incomplete information or items provided by you, or incorrect or incomplete action taken by you, sub-Clause 6.5 will apply and We may charge you for remedial work.

As a consumer, you have certain legal rights with respect to the purchase of services.  For full details of your legal rights and guidance on exercising them, it is recommended that you contact your local Citizens Advice Bureau or Trading Standards Office.  If We do not perform the Services with reasonable skill and care, you have the right to request repeat performance or, if that is not possible or done within a reasonable time without inconvenience to you, you have the right to a reduction in price.  If the Services are not performed in line with information that We have provided about them, you also have the right to request repeat performance or, if that is not possible or done within a reasonable time without inconvenience to you (or if Our breach concerns information about Us that does not relate to the performance of the Services), you have the right to a reduction in price.  If for any reason We are required to repeat the Services in accordance with your legal rights, We will not charge you for the same and We will bear any and all costs of such repeat performance.  In cases where a price reduction applies, this may be any sum up to the full Price and, where you have already made payment(s) to Us, may result in a full or partial refund.  Any such refunds will be issued without undue delay (and in any event within 14 calendar days starting on the date on which We agree that you are entitled to the refund) and made via the same payment method originally used by you unless you request an alternative method.  In addition to your legal rights relating directly to the Services, You also have remedies if We use materials that are faulty or incorrectly described.

 

6. Our Liability
 

We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms and Conditions or as a result of Our negligence (including that of Our employees, agents or sub-contractors).  Loss or damage is foreseeable if it is an obvious consequence of the breach or negligence or if it is contemplated by you and Us when the Contract is created.  We will not be responsible for any loss or damage that is not foreseeable.

We make no warranty or representation that the Services are fit for commercial purposes of any kind. We will not be liable to you for any loss of profit, loss of business, interruption to business or for any loss of business opportunity.

Nothing in these Terms and Conditions seeks to exclude or limit Our liability for failing to perform the Services with reasonable care and skill or in accordance with information provided by Us about the Services or about Us.

Nothing in these Terms and Conditions seeks to exclude or limit Your legal rights as a consumer.  For more details of Your legal rights, please refer to Your local Citizens Advice Bureau or Trading Standards Office.

 

7. Events Outside of Our Control (Force Majeure)
 

We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control.  Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, Pandemic (Covid included), subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond Our reasonable control.

If any event described under this Clause 9 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms and Conditions:

We will inform you as soon as is reasonably possible;

Our obligations under these Terms and Conditions will be suspended and any time limits that We are bound by will be extended accordingly;

We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Services as necessary;

If an event outside of Our control occurs and you wish to cancel the Contract, you may do so in accordance with your right to Cancel
 

8. Cancellation
 

If you wish to cancel your Order for the Services before the Services begin, you may do so by contacting US

Once We have begun providing the Services, you are free to cancel the Services and the Contract at any time by giving 30 days notice (which must be either given or confirmed in writing).  If you have made any payment to Us for any Services We have not yet provided, these sums will be refunded to you as soon as is reasonably possible, and in any event within 14 Calendar Days of Our acceptance of your cancellation.  For Services We have already provided, the relevant sums will either be deducted from any refund due to you or, if no refund is due, We will invoice you for those sums and you will be required to make payment in accordance with Clause 5.

If any of the following occur, you may cancel the Services and the Contract immediately by giving Us written notice.  If you have made any payment to Us for any Services We have not yet provided, these sums will be refunded to you as soon as is reasonably possible, and in any event within 14 Calendar Days of Our acceptance of your cancellation. For Services We have already provided, the relevant sums will either be deducted from any refund due to you or, if no refund is due, We will invoice you for those sums and you will be required to make payment in accordance with Clause 5.  If you cancel because of Our breach under sub-Clause 10.3.1, you will not be required to make any payments to Us and will receive a full refund of any sums already paid. You will not be required to give 30 days notice in these circumstances:
 

We have breached the Contract in any material way and have failed to remedy that breach within 30 days of you asking Us to do so in writing; or

We enter into liquidation or have an administrator or receiver appointed over Our assets; or

We are unable to provide the Services due to an event outside of Our control or

We change these Terms and Conditions to your material disadvantage.

We may cancel your Order for the Services before the Services begin if we feel we have any reason to.

If any of the following occur, We may cancel the Services and the Contract immediately by giving you written notice.  If you have made any payment to Us for any Services We have not yet provided, these sums will be refunded to you as soon as is reasonably possible, and in any event within 14 Calendar Days of Our cancellation notice.  For Services We have already provided, the relevant sums will either be deducted from any refund due to you or, if no refund is due, We will invoice you for those sums and you will be required to make payment in accordance with Clause 5.  We will not be required to give notice in these circumstances:

You fail to make a payment on time as required under Clause 5 (this does not affect our right to charge interest on overdue sums under sub-Clause 5.11); or

You have breached the Contract in any material way and have failed to remedy that breach within 10 days of Us asking you to do so in writing; or

We are unable to provide the Services due to an event outside of Our control (for a period longer than that in sub-Clause 9.2.5).

For the purposes of this Clause 10 (and in particular, sub-Clauses 10.3.1 and 10.5.2) a breach of the Contract will be considered ‘material’ if it is not minimal or trivial in its consequences to the terminating party (i.e. you under sub-Clause 10.3.1 and Us under sub-Clause 10.5.2).  In deciding whether or not a breach is material no regard will be had to whether it was caused by any accident, mishap, mistake or misunderstanding.

 

9.Communication and Contact Details
 

If you wish to contact Us with questions or complaints, you may contact Us by by email at liz@highnetconnect.co.uk
 

10.Complaints and Feedback
 

We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.

All complaints are handled in accordance with Our complaints handling policy and procedure, available from our website: https://www.highnetconnect.co.uk/

If you wish to complain about any aspect of your dealings with Us, including, but not limited to, these Terms and Conditions, the Contract, or the Services, please contact Us in one of the following ways:

In writing, addressed to High Net Connect, 71-75 Shelton Street London WC2H 9JQ

By email, addressed to Liz, at liz@highnetconnect.co.uk
 

11.How We Use Your Personal Information (Data Protection)
 

For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Notice available from https://www.highnetconnect.co.uk/privacypolicy

 

12.Other Important Terms
 

We may transfer (assign) Our obligations and rights under these Terms and Conditions (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business).  If this occurs you will be informed by Us in writing.  Your rights under these Terms and Conditions will not be affected and Our obligations under these Terms and Conditions will be transferred to the third party who will remain bound by them.

You may not transfer (assign) your obligations and rights under these Terms and Conditions (and under the Contract, as applicable) without Our express written permission.

The Contract is between you and Us.  It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions.

If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions.  The remainder of these Terms and Conditions shall be valid and enforceable.

No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms and Conditions means that We will waive any subsequent breach of the same or any other provision.

 

13.Governing Law and Jurisdiction
 

These Terms and Conditions, the Contract, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales

As a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 15.1 above takes away or reduces your rights as a consumer to rely on those provisions.

Any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, the Contract, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.